PaperKite's Privacy Policy

Our Privacy Policy was posted on 1 October 2020 and last updated on 11 April 2023.

We only collect the personal information you provide

Personally identifiable information (PII) is information that can be directly associated with a specific person or entity, such as name, telephone number, company, physical address, or email address. PaperKite only collects personally identifiable information on our website when visitors voluntarily provide such information to us. Some visitors may choose to provide us with their PII while corresponding with us via email or using our Contact Us form. It is not necessary to provide any personally identifiable information in order to simply browse our website.

How we use (and don’t use) the information you provide

Any personal information you provide to us will only be used for the purpose it was provided. We will not reproduce, sell, trade or wilfully expose your personal information without your consent unless instructed to by a court of law. While we strive to ensure the security of your personal information you should also be aware that no method of data transmission via the internet, or method of data storage is 100% secure. As such we can not guarantee the absolute security of any personal information you provide to us.

Anonymous analytics

Our website uses Google Analytics to collect information about the use of our website. We use the information we get from Google Analytics to analyse traffic, remarket our products and services to users, improve our marketing, advertising, and to improve our website. We have enabled Google Analytics advertising features such as remarketing with Google Analytics, Google Analytics Demographics, and Interest Reporting. Google Analytics collects only the IP address assigned to you on the date you visit our website, not your name or other identifying information. We do not combine the information collected using Google Analytics with personal data. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit our website, the cookie cannot be used by anyone but Google. Google also uses specific identifiers to help collect information about the use of our website. 

For more information on how Google collects and processes your data, visit https://www.google.com/policies/privacy/partners/You can prevent Google Analytics from using your information by opting out at this link: https://tools.google.com/dlpage/gaoptout

Traffic optimization and distribution

Our website uses Cloudflare to enhance the performance and security of our website. Cloudflare may collect certain information automatically, such as your IP address and website usage data, to help improve the speed and reliability of our website, and protect against malicious activity. Cloudflare may also use cookies and similar tracking technologies to gather this information. This information may be transferred to and processed by Cloudflare servers in various locations around the world. 

Cloudflare is committed to maintaining the confidentiality and security of any personal information it processes,  and will only use such information in accordance with their privacy policy and as necessary to provide services to us. For more information about how Cloudflare collects and processes your data, visit https://www.cloudflare.com/en-gb/trust-hub/privacy-and-data-protection/

Embedded content from other websites

We primarily use our own content in our website, but some parts of our website may still include embedded content (e.g. videos, images, etc.) from other external websites. This content behaves in the exact same way as though you visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Links to other websites

Our website contains links to other websites. We are not responsible for the information on, or the privacy practices of these websites. We encourage you to read the privacy policies on other websites that you visit.

Our Privacy Officers

PaperKite has two Privacy Officers: Rob Holmes (Technical Director) and Priya Bhana (Director of People & Culture). Please contact: [email protected] if you suspect a breach of information has occurred. If we believe that a privacy breach has caused (or likely to cause) serious harm, we will notify the Office of the Privacy Commissioner and affected individuals as soon as possible.

If you believe that information that PaperKite holds about you is incorrect or out of date, if you would like to request a copy of any personal information, or if you have concerns about how we are handling your personal information, please contact: [email protected]

Effect of Policy

PaperKite commits to review this policy annually to keep it current and may update this privacy policy by publishing an updated version on this website.