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Our world-class team of human-centered design experts will carry out user research and user experience discovery initiatives to help identify your next steps in digital.
Whether it’s building a digital product or not – we are in the business of helping you unlock your potential.
We know that every opportunity presents new and exciting challenges, which is why we’ve built out a number of productised frameworks to help assist you in your own digital transformation journey.
How PaperKite can help
Sometimes the best thing to do is to validate your ideas with real people. Or sometimes pulling all your stakeholders into a room for a week is actually what’s needed. Whatever it is, PaperKite is set up to help.
We’ll work with you to understand your position in the market, and recommend the most suitable approach to help get you to your next stage – whether that’s eventually building a digital product or not. We love doing it face to face, but we’re also well-equipped to facilitate things remotely using a number of our trusted collaborative tools.
User experience (UX) research focuses on understanding user behaviors, needs, and motivations through observation techniques, task analysis, and other feedback methodologies. Human-centered design principles are fundamental to the way we operate.
User research can be done at any point in the design cycle and will depend on the type of site, system or app you are developing, your timeline, and your environment.
A PaperKite facilitated Design Sprint is a four day design workshop that brings together experts from across your business and pairs them with PaperKite experts at the forefront of their disciplines: customer experience design and technical experts who are up to date with the latest technologies and service trends.
Great digital experiences start with great ideas. And that’s what PaperKite IGNITE is all about: big dreaming, playful thinking, and rule-breaking in a bid to craft your next steps in Digital.
Great digital experiences start with great ideas. And that’s what PaperKite IGNITE is all about: big dreaming, playful thinking, and rule-breaking in a bid to craft your next steps in Digital.
Carrying out UX discovery work at the beginning of a project will save you hundreds of hours of investment in the future – ensuring you are spending your energy in the right place.
Our approach
We use the Double Diamond model to convey our approach to user research and human-centred design. The two diamonds represent a process of exploring an issue more widely or deeply (divergent thinking) and then taking focused action (convergent thinking).
Depending on where you are on your own digital journey will depend on what parts of the diamond that you will need. It’s also crucial to understand that no process is ever linear, and no model is perfect.
We like to use these models as frameworks that we can work within rather than strict guidelines that don’t let us move to learn and validate things quickly.
New digital project? Keen to optimise your existing mobile app? We’re always keen to talk.
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