Since 2010 we’ve been helping organisations deliver better digital experiences for their audiences.

We’re good at what we do, and we love doing it.

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PaperKiters

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Years in business

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Products Launched

Discovery & Digital Strategy

Wondering where to start on your digital journey or not sure what to do next? Our world-class team of user experience experts will carry out user research and UX discovery initiatives to help identify your next steps in digital.

We facilitate human-centered design workshops, run Google Design Sprints, and validate ideas with real customers to help you create a clear digital strategy for your next digital product. We’ve used these approaches with a number of our clients and have seen incredible results.

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App Development & Digital Interfaces

Looking for an app development partner? Look no further. We’ve launched hundreds of consumer-facing digital experiences over the years, and support some of the biggest and most successful products in New Zealand to date. 

We’ll assemble the best squad from our incredible team of product experts to suit your project’s needs. We will provide you with everything you need to continue to support your customer’s digital experience into the future.

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Innovation & Emerging Technologies

Don’t get left behind! Our team has seen incredible success in helping our clients think beyond what their competitors do. We’ve been exploring new customer-first tech like AI assistants, Smart Speakers, and AR/VR.

We’ve established ourselves as leading the pack when it comes to conversational user experiences in the form of chatbots and AI voice assistants. We’ve helped to automate many traditionally manual and laborious tasks for our clients and achieved some powerful customer delivery outcomes along the way.

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Case Studies

HELL Pizza: Bringing digital brand to life on mobile.
view case study

HELL Pizza: Bringing digital brand to life on mobile.

Volkswagen NZ: Using Conversational UX to drive better customer service.
view case study

Volkswagen NZ: Using Conversational UX to drive better customer service

AA Smartfuel
View Case Study

AA Smart Fuel:

aboutGOLF: Providing accessibility for the world's leading golf simulation platform.
view case study

aboutGOLF: Providing accessibility for the world's leading golf simulation platform.

Christchurch Casinos: Enhancing digital experience through membership loyalty.
View Case Study

Christchurch Casinos: Enhancing digital experience through membership loyalty.

Rippl: New Zealand's first contact tracing app.
view case study

Rippl: New Zealand's first contact tracing app.

View all Case Studies

View all case studies
"No matter your current mobile and digital design capability, the PaperKite team are able to augment + provide excellent guidance at all levels. A great partner if you are looking to lift your mobile and design capability."
Matt Renner, HELL Pizza
“It’s been a lot of fun working with PaperKite. It’s obvious they have a solid understanding of user experience and platform development which has led this project to a point of measurable benefit to our business.”
Guido Bisdom, Volkswagen NZ
"The Paperkite team have been fantastic to work with throughout planning, development and launch of our App. They took the time to understand our business and the challenges we were looking to resolve. They have provided us with bespoke technology to advance our product in a digital space."
Milan Smolar, Christchurch Casinos LTD
“This was a WOW moment, there was so much WOW in this Design Sprint session. Thanks to PaperKite we achieved so much in one week”
Chief Information Officer for Global B2C Organisation
“I can’t believe how far we got in just four days. Practical, fast and fully focused process.”
Diane Livingston, Principal Advisor Engagement, Wellington City Council
“Getting out of the office and working in a different way allowed our team to be so productive and creative, we got more done in four days than we would have in months in the office. I would recommend the process to anyone who is trying to solve a wicked problem.”
Olivia Stevens, Engagement Advisor, Wellington City Council
“Thank you once again for the workshop, it was fantastic and we thought your approach was excellent – we have been to a number of other app development companies and your approach was a clear leader”
James Howard, Project Manager, Tranzit Group
"The insights we gained through PaperKite’s final report and presentation gave us what we needed to completely review our product, and how to achieve our aim of encouraging a shift to active and sustainable transport modes. In short, it was invaluable, and I would highly recommend their services."
Susan Hutchinson-Daniel, Greater Wellington Regional Council
"PaperKite is for those looking for a true digital partner and not just an ‘arms-length’ agency to get the work done. They do a great job of making sure that every piece of information is brought to light and taken into consideration throughout the whole process. From ideation, journey mapping, to design."
Jordan Tran, Marketing Manager, AA Smartfuel
BNZ has had a tight knit partnership with PaperKite for some years now. The team’s willingness to positively engage and ‘strength test’ the variety of digital requests we get from across our business has been paramount to both the success and ongoing nature of our engagement, which has seen multiple success stories come from the development and implementation of our in-branch Digital Campfire App."
BNZ’s Digital Experience Team
"The experience PaperKite bring to the table through Design, User Experience and App Development coupled with the personal and attentive client management they provide make us feel like we are in safe hands and we love working alongside them to create world leading digital experiences for our BNZ customers."
BNZ’s Digital Experience Team
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PaperKite presents:

Aotearoa NZ: Mobile Experience survey 2021Report.

Earlier in 2021, PaperKite identified a data gap in reporting on trends in the NZ Mobile Tech Industry. We felt this was a gap we wanted to fill. And so, we developed the first measured, longitudinal pulse check for NZ’s Mobile Tech scene. A huge thank you to the many developers, designers, marketers and product owners who completed our 2021 survey.

Read the report

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